Terms and Conditions | PatientsEngage

PatientsEngage Website Terms And Conditions 

Application of, and changes to, terms and conditions

Please read the following Terms and Conditions carefully.  They govern your use of this PatientsEngage Pte Limited (‘PatientsEngage’ or ‘we’, ‘our’, etc.) (Business Reg No 201322459D) website (‘this website’).

Your use of this website will mean that you accept these terms and conditions.  If you do not agree to them, you must not use this website.  We expressly prohibit use of the information and materials on this website by any person who is under the age of 18 at the time of accessing this website.  By using this website you warrant that you are not under the age of 18 at the time of use.

We may change or update these terms and conditions at any time and from time to time without giving you notice.  Consequently, you should review these terms and conditions periodically to find out if we have changed them.  However, if we make any significant change to these terms and conditions, we will notify all our registered users of the change by email to the email address registered with us.

The material in this site could include technical inaccuracies or typographical errors. PatientsEngage may make changes or improvements at any time.  If you have any questions about this web site, or if you find any errors, please notify us by using the ‘Contact Us’ facility under ‘Quick Links’ at the bottom of each page of this website.

Identity of users of this website

We are not in a position to, and do not, verify the identity of any user of this website, for example, any user who registers on it as a doctor or other medical professional or as a corporate entity.

We require individuals who register in the ‘Patient/Friends and Family’ category of users to nominate a screen name in order to protect their privacy when participating in any discussion on this website.  For all other categories of users, the name provided to us as part of the registration process will appear with any post they make to this website.  If at any time you have concerns about the apparent identity of any such user of this website, we invite you to notify us by using the ‘Contact Us’ facility mentioned above or the “Alert Moderator” facility in a discussion thread.

Information sharing

The purpose of this website is to provide a convenient forum for registered users to share information about matters of interest to them.  Frequently, for example, this will take the form of a panelist responding to a question from a registered user with that response being supplemented by comments, responses and additional queries from other registered users or panellists.

The person moderating discussions on this website is not medically trained and will not intervene in discussions to comment on them, amend them, or otherwise participate in them, from a medical or technical perspective.

Hence, this website provides general information for educational/informational purposes only and does not provide any specific medical or other professional advice or recommendation.  The drugs mentioned on this website are only suggested medications commonly used in various cases.  This website should not replace or be taken to contradict advice given, or that may be given, to you or any other person by a medical practitioner.  You must not rely on any information on this website to replace consultations with qualified professionals to meet your individual needs.  Your medical practitioner may let you know if drugs mentioned on this website might be applicable for you and your treatment options.  In all cases, individuals should seek their own specific medical and, if applicable, drug advice in connection with any matter discussed on this website.

Conduct of registered users of this website

By registering and using this website, including as a participant in any discussion on this website, you agree to conduct yourself courteously, responsibly and in a manner that is not reasonably likely to offend or distress our other registered users of this website.  If you breach these requirements PatientsEngage, in its sole discretion and without prior notice or warning to you:

(a)       may (i) decide not to publish on this website or (ii) may delete from this website, any comments made by you that it considers breach these requirements and/or

(b)       terminate your registration, access to and use of this website. 

Nevertheless, if you breach these requirements PatientsEngage will ordinarily provide you with a warning (by email) that it will terminate your registration, access to and use of this website in the event of you again breaching these requirements.

Copyright; linking

Unless otherwise indicated, all information on this website is copyright © PatientsEngage or © the contributor of that information to this website.  All rights reserved.  Apart from any use permitted under the Copyright Act (Cap.63), you must not copy, frame, modify, transmit or distribute any material on this website without the consent of the copyright owner.

You may save a local copy or print a copy of material on this website for your own personal non-commercial use.  However, you may only do so on condition that the copyright notice on the material is not removed. You must not make any charge for any personal non-commercial use of material on this website; we expressly prohibit any commercial use of it.

You are welcome to link to this website.  However:

(a)       in doing so you must not use any featured trademarks or logos without permission of the trademark or logo owner and

(b)       you must not link to this website from a website or in a manner that disparages, or in the relevant circumstances is reasonably likely to disparage, the reputation of PatientsEngage, contributors of information to this website or advertisers on this website.

Restrictions and Limitations of Liability

While we have made every effort to ensure that any information posted on this website by us is free from error, PatientsEngage does not warrant the accuracy, adequacy, reliability or completeness of such information.

We have taken reasonable care in choosing contributors of information and materials to this website, including by considering their reputation in their area of professed expertise, their overall experience and qualifications and their standing as perceived by us in the medical community.  However, PatientsEngage does not warrant the accuracy, adequacy, reliability or completeness of the information and materials contributed by them; nor does PatientsEngage warrant their standing, expertise or technical knowledge or take any responsibility for them.

Due to the nature of this website as a discussion forum, PatientsEngage makes no warranty or representation whatsoever about any information, comment or other contribution made by any user of this website and takes no responsibility for any such information, comment or other contribution.

All information and materials on this website are subject to change without notice.  PatientsEngage expressly disclaims liability for errors or omissions in information and materials on this website.

PatientsEngage does not give any warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus, in conjunction with any information and materials on this website.

Third party websites

We may link this website to other websites that are not maintained by PatientsEngage (‘third party websites’).  PatientsEngage is not responsible for the content of any third party websites.  We do not endorse, or approve of, the operators of any third party websites or the information, graphics and material on them.  Nor does our inclusion of any link to a third party website imply endorsement by PatientsEngage of those websites or the information, graphics and material on them.

PatientsEngage makes no representations whatsoever about any third party website which you may access through this website.  Subject to any applicable law which cannot be excluded, PatientsEngage makes no warranties or representations regarding:

  • the quality, accuracy, merchantability or fitness for purpose of any products or services available to you through any third party website or
  • non-infringement of the intellectual property rights of any person by any information, graphics or material on any third party website

By linking to a third party website, PatientsEngage is not authorising the reproduction of any information, graphics or material on that third party website.

The website operator, not PatientsEngage, is responsible for all offers to sell and the statements relating to goods and services available on third party websites.  All such offers are given by that website operator.  If and to the extent that offers to sell and statements relating to goods and services provided by third parties are made on the PatientsEngage website, such offers and statement are made by PatientsEngage on behalf of the operator of the relevant third party website.  PatientsEngage expressly disclaims acting in any other respect on behalf of the operator of any third party website.

PatientsEngage may receive payments from operators of third party websites in relation to goods and services supplied by them as a result of you linking to the third party website from the PatientsEngage website.

Third party software

Unless otherwise indicated software downloads available via links from the PatientsEngage website are third party products.  These products may be subject to a licence agreement between you and the relevant product owner.  To the extent permitted by law, PatientsEngage accepts no liability in respect of such third party products and PatientsEngage provides no warranty and gives no endorsement in respect of such products or any party connected with them. We do, however, welcome your feedback or suggestions concerning these products.


PatientsEngage does not make any representation, warranty or endorsement of any advertiser on this website or of any of the products, services or information referred to or provided on this website or on any third party website to which this website in linked.  This disclaimer shall take effect to the fullest extent permitted by law.

PatientsEngage is not responsible for any actions (or lack of actions) taken as a result of relying on any advertisement on this website or in any way using information or material on this website or on any website to which this website is linked.  Nor is PatientsEngage responsible for any medical consequences (or lack of consequences) as a result of relying on any advertisement on this website or in any way using information or material on this website or on any website to which this website is linked.

In no event will PatientsEngage be liable for any damages, costs, losses or expenses whatsoever, whether direct, indict or consequential, resulting from reliance on or use of information or material on this website.


The law applicable to use of this website and to disputes arising out of it is the law of the Republic of Singapore.

PatientsEngage reserves any rights not expressly granted in these terms of use.

Date of publication: 4 June 2014, Version No 1.0/Last updated 4 June 2014