"Listen Without Judging Or Advising"

Sweta Tiwary is a Volunteer, Mentor and Trainer at Connecting NGO, a Pune-based organisation working for the cause of Suicide Prevention. She shares with us various facets of a person in distress and how friends and family can support him/her.

Sweta, you are at the end of a toll free line – how many calls do you get daily on an average? What is the objective of a Helpline?